Amazon Walkin Drive for Freshers on 19th and 20th September 2015

Amazon Walkin Drive for Freshers on 19th and 20th September 2015. 

Amazon Job Vacancies in Vizag for freshers as Customer Service Associate position. 

Any Graduate freshers are eligible to apply for this position. 

Interested and eligible candidates can directly attend the walkin interview at the below mentioned location. 


Company Name    :    Amazon

 

Qualification         :    Any Graduate
 

Experience            :   0 - 5 Years
 

Job Location         :    Vizag
 

Job Role               :    

Customer Service Associate
 

Salary                   :     1,75,000 - 3,50,000 P.A.
 

Industry                :    BPO / Call Centre / ITES
 

Website                 :   www.jobtrails.ml

 

About The Company:

Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.

 By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. 

Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. 

The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

Job Description:

Communication Skills:

Excellent communication skills (written and verbal)
    

Ability to communicate correctly and clearly with all customers
    

Excellent documentation skills
    

Good comprehension skills ability to clearly understand and state the issues customers present
    

Ability to concentrate follow customers issues without distraction to resolution
    

Good composition skills ability to compose a grammatically correct, concise, and accurate written response
    

Work successfully in a team environment as well as independently

Computer knowledge/ Skills:

Ability to use a desktop computer system
    

Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
    

Excellent typing skills
    

Demonstrable understanding of the Internet, Amazon.com website, and competitor websites
    

Demonstrates an ability to successfully navigate websites
    

Demonstrates a proficient knowledge of email applications
    

Demonstrates an ability to learn in various media
    

Ability to successfully adapt to changes in their environment 

Customer Focus:

Excellent customer service skills, including maintaining focus on the customer issue amidst a bustling, fast-paced environment
    

Ability to empathize with and prioritize customer needs
    

Demonstrable interpersonal skills with a diverse customer base
    

Demonstrable conflict resolution, negotiating, and de-escalation skills
    

Demonstrate ownership to resolve challenging customer issues, escalating when necessary
    

Ability to determine customer needs and provide appropriate solutions
    

Maintain regular and reliable attendance, including daily schedule as assigned
    

Flexible with working schedule; may be expected to work weekends, holidays and events
    

Ability to work overtime as dictated by business need; as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season

Problem Solving Skills:

Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assigned
    

Ability to approach problems logically & rationally
    

Action oriented and self-disciplined
    

Organized and detail oriented
    

Ability to quickly & effectively prioritize work time in various departments to meet business need
    

Ability to maintain composure in highly escalated situations
    

Qualified candidates will be comfortable in a multi-tasking, high-energy environment. 

They will be creative and analytical problem solvers with a passion for excellent customer service

Desired Profile:

24/7/365 availability, including willingness to work on weekends, nights and outside of the "standard" work day (as required)

Amazon Selection Process:

Aptitude Test
    

Technical Interview
    

HR Interview

Document Required (Original and Photocopies):

 SSC Marksheet
    

HSC/Diploma Marksheet
    

Graduation & Post Graduation all years’ mark sheets
    

Photo ID proof (Pan Card/ Passport / Driving License / College ID)
    

2 photographs
    

Resume

Amazon Walkin Details:

Walkin Date: 19th and 20th September 2015

Walkin Time: 10 AM  - 2 PM

Interview Venues:

Sanketika Vidya Parishad Engg College, 
Behind Cricket Stadium, Pothinamallayyapalem,
Visakhapatnam, Andhra Pradesh 530041.

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