Amazon Hyderabad Walkin Drive for Freshers on 20th September 2015.
Amazon Job Vacancies in Hyderabad for freshers as Customer Service Associate position.
Any Graduate freshers are eligible to apply for this position.
Openings For Freshers At Hyderabad Amazon.
Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.
Company Name : Amazon
Qualification : Any Graduate
Experience : 0 - 5 Years
Job Location : Hyderabad
Job Role : Customer Service Associate
Salary : 1,75,000 - 3,50,000 P.A.
Industry : BPO / Call Centre / ITES
Website : www.jobtrails.ml
By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA.
The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Excellent communication skills (written and verbal)
Ability to communicate correctly and clearly with all customers
Excellent documentation skills
Good comprehension skills ability to clearly understand and state the issues customers present
Ability to concentrate follow customers issues without distraction to resolution
Good composition skills ability to compose a grammatically correct, concise, and accurate
written response
Work successfully in a team environment as well as independently
Ability to use a desktop computer system
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent typing skills
Demonstrable understanding of the Internet, Amazon.com website, and competitor websites
Demonstrates an ability to successfully navigate websites
Demonstrates a proficient knowledge of email applications
Demonstrates an ability to learn in various media
Ability to successfully adapt to changes in their environment
Ability to empathize with and prioritize customer needs
Demonstrable interpersonal skills with a diverse customer base
Demonstrable conflict resolution, negotiating, and de-escalation skills
Demonstrate ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including daily schedule as assigned
Flexible with working schedule; may be expected to work weekends, holidays and events
Ability to approach problems logically & rationally
Action oriented and self-disciplined
Organized and detail oriented
Ability to quickly & effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Qualified candidates will be comfortable in a multi-tasking, high-energy environment.
They will be creative and analytical problem solvers with a passion for excellent customer service
Technical Interview
HR Interview
HSC/Diploma Marksheet
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs
Resume
Walkin Date: 20th September 2015
Walkin Time: 10 AM - 2 PM
Amazon Development Centre Pvt.Ltd,
Raheja Mind Space,
Building No:09,10th Floor,
Hi-tech City,Hyderabad
Land Mark: Opposite to Westin Hotel
Amazon Job Vacancies in Hyderabad for freshers as Customer Service Associate position.
Any Graduate freshers are eligible to apply for this position.
Openings For Freshers At Hyderabad Amazon.
Interested and eligible candidates can directly attend the walkin interview at the below mentioned location.
Company Name : Amazon
Experience : 0 - 5 Years
Job Location : Hyderabad
Job Role : Customer Service Associate
Salary : 1,75,000 - 3,50,000 P.A.
Industry : BPO / Call Centre / ITES
Website : www.jobtrails.ml
About The Company:
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online.By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA.
The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.
Job Description:
Communication Skills:Excellent communication skills (written and verbal)
Ability to communicate correctly and clearly with all customers
Excellent documentation skills
Good comprehension skills ability to clearly understand and state the issues customers present
Ability to concentrate follow customers issues without distraction to resolution
Good composition skills ability to compose a grammatically correct, concise, and accurate
written response
Work successfully in a team environment as well as independently
Computer knowledge/ Skills:
Ability to use a desktop computer system
Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
Excellent typing skills
Demonstrable understanding of the Internet, Amazon.com website, and competitor websites
Demonstrates an ability to successfully navigate websites
Demonstrates a proficient knowledge of email applications
Demonstrates an ability to learn in various media
Ability to successfully adapt to changes in their environment
Customer Focus:
Excellent customer service skills, including maintaining focus on the customer issue amidst a bustling, fast-paced environmentAbility to empathize with and prioritize customer needs
Demonstrable interpersonal skills with a diverse customer base
Demonstrable conflict resolution, negotiating, and de-escalation skills
Demonstrate ownership to resolve challenging customer issues, escalating when necessary
Ability to determine customer needs and provide appropriate solutions
Maintain regular and reliable attendance, including daily schedule as assigned
Flexible with working schedule; may be expected to work weekends, holidays and events
Ability to work overtime as dictated by business need; as much as 60 hours a week, most often occurring in the weeks surrounding the Christmas holiday season
Problem Solving Skills:
Effective problem solving skills including decision making, time management & immediate prioritization of tasks as assignedAbility to approach problems logically & rationally
Action oriented and self-disciplined
Organized and detail oriented
Ability to quickly & effectively prioritize work time in various departments to meet business need
Ability to maintain composure in highly escalated situations
Qualified candidates will be comfortable in a multi-tasking, high-energy environment.
They will be creative and analytical problem solvers with a passion for excellent customer service
Desired Profile:
24/7/365 availability, including willingness to work on weekends, nights and outside of the "standard" work day (as required)Amazon Selection Process:
Aptitude TestTechnical Interview
HR Interview
Document Required (Original and Photocopies):
SSC MarksheetHSC/Diploma Marksheet
Graduation & Post Graduation all years’ mark sheets
Photo ID proof (Pan Card/ Passport / Driving License / College ID)
2 photographs
Resume
Amazon Walkin Details:
Walkin Date: 20th September 2015
Walkin Time: 10 AM - 2 PM
Interview Venues:
Amazon Development Centre Pvt.Ltd,
Raheja Mind Space,
Building No:09,10th Floor,
Hi-tech City,Hyderabad
Land Mark: Opposite to Westin Hotel
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